Inventing industry-defining approaches, and building the institutions that make them last.
Twenty-nine years of firsts, from India's earliest ATM and internet banking, through a mark on a diamond any store could verify, to the provenance standard now inside the major AI platforms. The through-line is trust: technology that makes institutions more trustworthy, with a fairer, more sustainable society as the point.
Seven pieces of work, and what they changed
Each one follows the same shape: the situation, the decision we made, what happened, and where you can check it. "We" is deliberate; none of this was done alone.
From Project Origin to C2PA: making provenance an industry standard
A broadcaster-led idea for proving where media comes from became the open standard now embedded in AI platforms and government guidance.+
From Project Origin to C2PA: making provenance an industry standard
Situation
By 2020 synthetic media was outrunning every detection approach. The BBC's editorial value rests on audiences knowing what is real, and detection alone could never keep up. We needed a way to prove origin rather than guess at fakery. I had solved the same shape of problem once before, for diamonds at De Beers: put a credential on the thing itself that any stranger can verify.
Decision
As BBC Chief Architect I co-led Project Origin with Microsoft, CBC/Radio-Canada and The New York Times, then took the harder path of merging it with Adobe's Content Authenticity Initiative into a single open coalition, C2PA, with Adobe, Arm, Intel, Microsoft and Truepic as founding members. Give the standard away; keep the leadership.
Outcome
Content Credentials now ship in OpenAI, Google Pixel and Gemini, Meta and Adobe products, and are cited in NIST AI 100-4 and UK NCSC and DCMS guidance. Google, OpenAI and Meta later joined the coalition. The BBC's provenance agenda continues under my direction.
Internet-first: re-architecting a national broadcaster for IP delivery
Setting the distribution architecture that took iPlayer, BBC Sounds and BBC News from broadcast to internet-first delivery, and the open building blocks that let the whole industry follow.+
Internet-first: re-architecting a national broadcaster for IP delivery
Situation
Broadcast reaches everyone, once, at the same time. The internet reaches each person, on demand, on their terms. A public broadcaster has to make that transition without leaving anyone behind and without becoming dependent on platforms it does not control.
Decision
Own the architecture, open the components. We designed the internet-first distribution model behind iPlayer, Sounds and News, then published the foundations as open specifications, including the cloud-first Time Addressable Media Store (TAMS) taken up with AWS, Adobe and others. The UK's free internet-linear path is Freely (Everyone TV, of which the BBC is a co-owner), the public broadcasters' IP successor to Freeview; separately, BBC R&D helps shape DVB-I, the ETSI-published service-discovery standard.
Outcome
A reference architecture other broadcasters and vendors build on, an open specification (TAMS) taken up by AWS and Adobe, and £150 million in cost avoidance through consolidation, open source and standards leadership. Since 2021, as Director of R&D, I hold the IP-transition architecture: universality, dual-running and the evidence base for eventual broadcast retirement. TAMS received the IABM Industry Partnership Award at IBC 2025.
Running R&D as a portfolio, not a cost centre
A 300-person research organisation independently assessed at £827 million to £1.4 billion in net public value, returning £5 to £9 for every pound invested.+
Running R&D as a portfolio, not a cost centre
Situation
Research functions are the first thing cut when a budget tightens, because their value is asserted rather than measured. BBC R&D operates under the BBC's statutory technology and research duties (Royal Charter article 15; Framework Agreement clause 65), but obligation is not the same as proof.
Decision
Treat R&D as a portfolio with a return. The function's economic return had been independently assessed by DotEcon in 2018; as Director I made that discipline the operating model: an innovation ecosystem of 140 partners and 100 completed programmes, a 257-patent portfolio (254 granted) managed as a defensive and licensing asset, a data and machine-learning culture whose work more than doubled audience reach on targeted services, and £20 million in external funding so that the BBC was not the only investor in its own future. I also manage the vendor and technology-partner relationships behind that portfolio, including AWS and Adobe on the open-source TAMS specification.
Outcome
Net benefits of £827 million to £1.4 billion over a Charter period, measured against £160.8 million in total R&D spend over that period, £5 to £9 returned per pound, and a function that could defend its budget with evidence. The Television Academy's 2025 corporate achievement Emmy recognised a century of BBC R&D innovation; the function also received Technology and Engineering Emmys in 2024 and 2026 and the 2024 Golden BaM award for its 5G work in Scotland.
Chairing the Partnership on AI
Leading the board of the body through which the frontier AI laboratories, academia, civil society and governments coordinate on AI safety and responsible deployment.+
Chairing the Partnership on AI
Situation
The organisations building frontier AI compete fiercely, yet the questions that matter most, safety, media integrity, labour, cannot be answered by any one of them. The Partnership on AI exists to hold that tension productively.
Decision
I joined the board in 2022, was appointed Vice Chair in 2023 and Chair in March 2026. The Chair's job is to set an agenda members with different interests will actually fund and act on, and to represent that agenda credibly to the G7, the OECD and national AI safety institutes.
Outcome
Across my time on the board the partnership has grown from 104 organisations in 16 countries to more than 150 in 19. The board has overseen the Synthetic Media Framework (2023), now backed by 18 institutional supporters including OpenAI, Google, Meta and Microsoft; the Guidance for Safe Foundation Model Deployment (2023), catalogued by OECD.AI and carried into the partnership's input to the EU AI Act Code of Practice; and, since I took the chair, the launch of the Global AI Progress Hub and the first Measures of Progress report in Geneva in July 2026. In September 2026 I was an invited participant, in this capacity, at the private AI Summit convened by His Majesty The King at Dumfries House, alongside senior figures from industry, civil society and government, the same coalition-building this chapter is about, now meeting at head-of-state level.
BG Venture Capital, AlertMe and the making of Hive
Founding a corporate venture arm from zero at Centrica, and leading the investment that became a category-defining product and a £44 million acquisition.+
BG Venture Capital, AlertMe and the making of Hive
Situation
Centrica sold energy to 12 million households and had almost no relationship with the home itself. Connected-home technology was emerging from start-ups the company had no mechanism to reach.
Decision
Build the mechanism. I founded BG Venture Capital, wrote the investment thesis, built the deal-flow and diligence process, and led the investment in AlertMe, whose platform underpinned Hive Active Heating. In parallel we accelerated Hive Home from an internal MVP to commercial launch, and trialled Local Heroes, a home-services marketplace that let British Gas diversify beyond energy.
Outcome
Hive launched in 2013 with £5 million first-cycle revenue and a 27% rise in customer retention. In 2015 British Gas acquired AlertMe outright for £44 million net, taking into account its existing 21% holding. Hive became a category-leading connected-home brand, and the Local Heroes trial lifted retention by more than 15% in its own right.
De Beers: the first auction market, and a mark that proves a diamond
Replacing a century of fixed-price allocation with a price-optimisation algorithm and an online auction, worth £10 million in its first cycle; and leading Forevermark, the provenance system that inscribes each diamond so any store can verify it.+
De Beers: the first auction market, and a mark that proves a diamond
Situation
Two problems, one supply chain. Rough diamonds had been sold for decades through fixed allocations at prices set by the seller, so nobody knew what the market would pay. And at the other end of the chain, a consumer had no way to know whether the polished stone in front of them was natural, untreated and responsibly sourced; a girdle inscription disappears once a diamond is set.
Decision
Let the market price, and let the stone prove itself. As CTO for supply chain and retail I designed the price-optimisation algorithm and the online auction process that let the market set the price, first run through Diamdel in 2008. In parallel I led the technology programme behind Forevermark: a proprietary inscription on the table facet of each diamond, an icon and a unique number one-twentieth of a micron deep and invisible to the naked eye, read by a viewer in any authorised store; the registration systems behind it; and the pipeline-integrity tracking that ties every inscribed stone to its source.
Outcome
£10 million in incremental revenue in the first cycle, an 8% margin improvement, and a permanent change to how rough diamonds are priced: by 2012 the unit had been renamed De Beers Auction Sales and sold all of its rough through online auctions. Forevermark went from a Hong Kong pilot of 143,000 stones to global launch in 2008 and passed one million inscriptions in 2014; De Beers later industrialised the same pipeline-integrity principles on Tracr, its blockchain source platform (2018 onwards). A physical credential a stranger could verify was my first provenance system. The second, twelve years later, was C2PA.
Data-driven operations on offshore rigs
At BG Group, an operational technology platform that cut costs by £5 million per rig per year.+
Data-driven operations on offshore rigs
Situation
Upstream production rigs generated enormous telemetry that was used for little beyond alarms. Maintenance was scheduled, not predicted, and expertise had to be flown offshore.
Decision
Build the platform that made the data operational: predictive maintenance, real-time production telemetry and remote-operations tooling so decisions could be made onshore.
Outcome
£5 million in annual savings per rig, an oil and gas business capability model that became an industry reference, and a pattern, instrument, predict, operate remotely, that I have applied in every industry since.
How the work made the leader
Six chapters, six industries, and one leadership layer earned in each. Nothing was replaced by the next chapter; each layer was carried into every one after it. Use the steps or the arrow keys.
The same work, read from your sector
Every one of these results was earned in a specific industry. Choose yours to see which of them transfer, and what I would ask about first.
Trust first, then everything else
Three things describe how I lead, whatever the industry: six operating rules, each with the place it was tested; the method I use to move an idea from curiosity to something the organisation runs on; and what it is like to work with me day to day. Together they are how I work, not a values statement.
Earn the mandate with evidence before asking for scale
I prove value at small scale first, bring the people who will benefit into shaping the work, and let the results make the case for investment. Slower to start; far more durable once funded, because the budget is defended by evidence rather than argument.
Give the standard away, keep the leadership
Proprietary advantage in infrastructure is temporary; the durable position belongs to whoever convenes the standard everyone else builds on. I have watched this hold from open financial-exchange formats in the 1990s to content provenance today.
Hire for judgement, give stretch early, hold to account
I extend trust before people have the track record to demand it, and pair it with clear ownership and honest feedback. Psychological safety is practical: anyone can bring me a problem directly and expect support and a decision, not blame.
Explore early, decide together
I do the early exploration myself, so that by the time an idea reaches the organisation it is concrete enough to argue with. Then the decision is built with the people who will own it. The hardest problems are solved with people, not for them.
Headline first, then the so-what
Conclusion before detail, and always the question of what the reader or the room should think, feel and do next. I decide quickly on data and judgement together, and I expect to be challenged with good arguments; the best decisions I have made were improved by someone disagreeing well.
Give credit, give space, have their back, then step back
Delegate with a coaching stance, share information up and down, set direction while leaving room for input, and recognise when the job is done so others can do their best work.
How an idea becomes something the organisation runs on
Every team I lead works to the same five stages, and so do I. The point of naming them is honesty about where an idea really is: most ideas should die cheaply in the first two stages, and nothing reaches the last two without evidence. The same sequence took provenance from a research question to an industry standard, and a connected-home investment from a thesis to a £44 million acquisition.
What a team and a leadership peer can expect
Rules and methods only matter if they show up in the daily texture of a team. This is what I hold people to, what I build around them, and what I bring to a leadership team myself.
The standard I hold
Expertise combined with resourcefulness; a bias for tackling problems over describing them; work that is checked before it is presented; transparency when things go wrong, because that is how teams learn.
The culture I build
Direct conversation over messages carried through others. Problems arrive with a first idea for the solution. Credit goes to the people who did the work, and information flows upwards and downwards without filtering.
The partnership I offer
I bring strategy, narrative and the conviction to start things; I hire and back operators who are stronger than me at running them, and I measure myself on what they ship.
Four arguments I keep returning to
Short essays. Each is an idea I have had to act on, not just hold.
Three hypotheses about the future of any industry
Delivery becomes internet-only, interaction becomes AI-driven, and platforms intermediate everything. I derived them in media; every strategic decision in any sector follows from whether you believe all three.+
Three hypotheses about the future of any industry
Most strategy, in most industries, still assumes the future is a mix: some physical, some digital; some human judgement, some algorithmic; some direct relationships with customers, some through platforms. I think that is wrong, and that the honest position is three hypotheses held together. I first wrote them for a broadcaster; I have yet to find a sector they do not describe.
The first is that delivery becomes internet-only. Not internet-mostly. Every proprietary channel, a broadcast network, a branch, a dealership, a trading floor, is now a legacy asset with a closing date, and the only question is how well the transition is managed for the people who depend on it. The second is that interaction becomes AI-driven: the interface between a person and an organisation's products, services or knowledge will be a conversation with a model, not a menu, a form or a grid of options. The third is that platforms intermediate: between the institution that makes something and the person who uses it sits an intermediary the institution does not control.
From these I derived five forces I use to test any plan, the "five i's": internet-only, intelligent, intermediated, interactive, immersive. A plan that does not have an answer for all five is a plan for a world that is already ending.
The consequence for any incumbent is uncomfortable but clear. If you do not own your distribution, you must own your standards; if you do not own the interface, you must own the provenance of what flows through it; and if you cannot be the platform, you must be indispensable to every platform. That is the logic behind internet-first architecture, behind C2PA, and behind treating research and innovation as the place where an institution's future options are manufactured. A bank, an energy retailer or a mining house can run the same test.
Provenance is infrastructure
Detection will always lose to generation. The only durable answer to synthetic media is to prove where the real thing came from, and to make that proof as boring and universal as HTTPS.+
Provenance is infrastructure
Every few months a new detector promises to identify AI-generated media, and every few months generation improves enough to defeat it. This is not a temporary state; it is structural. The generator and the detector are trained against each other, and the generator has the larger budget.
The mistake is to frame the problem as "is this fake?" The tractable question is "where did this come from, and has it been changed since?" That is a provenance question, and provenance is a solved problem in other domains: it is what a chain of custody is, what a signed certificate is, what a ledger is. C2PA applies that logic to media. A camera, an editing tool or a model signs what it produces; each subsequent change adds to the record; the viewer can inspect the chain.
Three things follow. Provenance has to be open, because a proprietary chain of custody is just another platform. It has to be adopted by the producers of media, which means the camera makers, the creative tools and the AI models, which is why the coalition had to include the companies that make cameras, creative tools and models. And it has to be invisible to work: nobody checks a certificate on a bank's website, they just notice when the padlock is missing. The goal for Content Credentials is the same. The measure of success is the day a piece of media without them looks suspicious.
The wider lesson for any industry is that trust cannot be added at the end. Whether the product is a news report, a diamond, a financial instrument or a model's output, provenance has to be designed into the supply chain, and the organisations that do this first set the standard everyone else must meet.
Run R&D like a portfolio
Research budgets are cut because their value is asserted. Treat the function as a portfolio of options with a measurable return, and the conversation changes.+
Run R&D like a portfolio
Ask a finance director what R&D is worth and you will hear a cost. Ask a research director and you will hear a mission. Neither answer survives a difficult budget round, and that is why research is so often the first thing cut and the last thing rebuilt.
The alternative is to run the function the way a good investor runs a portfolio. Most bets fail cheaply; a few return many times their cost; the skill is in the allocation, the gating and the honesty about which stage each bet is in. At BBC R&D that meant an explicit pipeline, a patent portfolio managed as an asset rather than a trophy cabinet, external co-investment so the institution was never the only backer of its own future, and an independent assessment of the return.
That last point matters most. The DotEcon assessment put the net benefit of the function at between £5 and £9 for every pound invested. The number is useful; the fact that it was independent is what made it defensible. A research organisation that commissions its own audit before anyone demands one has changed its relationship with the people who fund it.
None of this is specific to any one industry. Any organisation with a research, innovation or venture function can ask the same three questions: what is the pipeline, what is the return, and who else is investing alongside us?
What a multi-stakeholder AI body can and cannot do
From the Chair's seat at the Partnership on AI: the value of a table where competitors sit together, and the limits of it.+
What a multi-stakeholder AI body can and cannot do
The Partnership on AI brings together the laboratories building frontier models, the academics studying them, the civil-society organisations affected by them and, increasingly, the governments trying to regulate them. Chairing its board has taught me what such a body is for and what it is not.
It cannot regulate. Members compete, and no voluntary body can bind them. What it can do is three things governments and companies cannot do alone. It can establish shared vocabulary and evidence before regulation is written, so that regulation is written well. It can create the practical frameworks, on synthetic media, on safe deployment, on labour, that members adopt because adopting them is cheaper than each inventing their own. And it can be the place where a laboratory hears from the people its systems affect, in a setting that is not a hearing or a lawsuit.
The Chair's job is agenda and credibility: choosing the few questions that matter enough for members with different interests to fund, and representing the answers to the G7, the OECD and the national AI safety institutes in a way they can act on. It is the same discipline as convening a standard: give away enough that everyone can join, hold onto enough that the work has direction.
For any board, the transferable lesson is that governance of a technology nobody fully controls is a coalition problem before it is a compliance problem.
What comes next: infrastructure before intelligence
A personal view, not an announcement. Where I think the next decade of this work actually goes.
Every wave of technology gets judged twice: once for what it can do, and once for what it can be trusted to do. We are deep into the first argument about AI and have barely started the second. Capability is compounding on a schedule nobody controls; trust is not compounding at all, because trust is not a model property, it is an infrastructure property. It has to be built underneath the thing people are amazed by, usually by people who are not in the room when the amazement happens.
That is the pattern I keep returning to, across very different projects: the interesting problem is rarely the frontier capability itself, it is the plumbing that lets a capability be adopted safely at scale. That plumbing is the standard that lets two systems agree on what a piece of content actually is, the open component that a competitor can build on without asking permission, the shared evaluation that lets an institution say yes with evidence rather than faith. None of that plumbing is glamorous. All of it is what determines whether a technology becomes durable public infrastructure or a decade of expensive mistrust.
So the next chapter, for me, is less about chasing the newest model and more about the older, harder question underneath it: as systems get more capable and more autonomous, what is the minimum shared infrastructure, spanning technical, institutional, and international layers, that lets society verify what they produce and hold them accountable for it? I don't think any single organisation solves that alone, and I don't think it gets solved by slowing down and waiting for consensus either. It gets solved the way the useful parts of the internet always have: someone builds the open standard, proves it works at real scale, and lets adoption do the rest.
Every claim, and where to check it
I expect to be verified, so the checking is done for you. Each entry gives the publisher, the date, a quotation and the link. Figures marked as internal come from BBC records and are available on request.
Internal figures not on this ledger: £150 million cost avoidance; 140 partners, 100 completed programmes and £20 million external funding; 257 patents (254 granted), from the BBC's own portfolio records; £5 million per rig at BG Group; BG Venture Capital. The IABM and Golden BaM awards are organisational awards to BBC R&D. My attendance at the King's AI Summit (Dumfries House, September 2026) is my own account: the event, its venue and its industry/civil-society/government composition are confirmed by the Royal Family above, but no published attendee list exists, so my presence there is not independently verifiable and is presented as such.